The Central Organisation ECHS (Ex-Servicemen Contributory Health Scheme), under the Adjutant General’s Branch at the Integrated Headquarters of MoD (Army), has introduced a simplified online procedure for changing the Parent Polyclinic for its beneficiaries. This streamlined process is based on feedback received from the environment and aims to ease access to healthcare services for ECHS members.
Key Highlights
- Eligibility: Beneficiaries who have already collected the 64 KB ECHS Smart Card.
- Frequency of Change: The change of parent polyclinic can now be done once every three months.
- Scope: This procedure is applicable to all ECHS members, including the Ex-Servicemen (ESM) and primary beneficiaries.
- Mode of Application: Entirely online through either the ECHS web portal or the ECHS mobile application.
Procedure for ESM / Primary Beneficiary
The primary beneficiary or ESM must follow one of the two methods to change their parent polyclinic:
(a) Using ECHS Web Portal
- Log In: Visit echs.sourceinfosys.com and log in using personal credentials.
- Navigate: Click on the “More Option” tab.
- Select Option: Click on the “Change Parent Polyclinic” tab.
- Choose Beneficiary: Select the beneficiary whose polyclinic is to be changed.
- Select New Polyclinic: Choose the new parent polyclinic from the dropdown list.
- Save Changes: Submit and save the new details.
(b) Using ECHS Mobile App
- Login: Open the ECHS Mobile App and log in using your ECHS Card Number and 4-digit Mobile PIN.
- Select Option: Click on “Polyclinic Change”.
- Choose Beneficiary: Select the beneficiary whose polyclinic needs to be changed.
- Initiate Request: Click on “Change PC Request”.
- Choose New Polyclinic: From the dropdown, select the new polyclinic.
- Confirm Change: Click on the “Change Request” tab to finalize.
(c) Final Step (Mandatory for Both Options)
Once the change is done online via portal or app:
- Approach the new polyclinic and insert the 64KB ECHS Smart Card in the KIOSK Machine available at the clinic.
- This will ensure that the updated data is reflected in the ECHS system.
Important Notes
- This letter supersedes all previous instructions issued by the Central Organisation ECHS regarding the change of parent polyclinic.
- The information must be disseminated to all ECH
Contact Details
- Phone: 25684645
- Fax: 011-25684946
- Email: jditechs1@echs.gov.in
Address:
Central Organisation ECHS,
Adjutant General’s Branch,
Integrated Headquarters of MoD (Army),
Thimayya Marg, Near Gopinath Circle,
Delhi Cantt – 110010
This online facility is a major step toward digitization and improved accessibility of services under ECHS, providing more flexibility and convenience to veterans and their families.
