ECHS Parent Polyclinic Change Procedure : Updated Rules

echs parent polyclinic process

Ex-servicemen are mostly reemployed in various corporate or Govt organisation used relocate themselves away from their permanent address of residence frequently and it demands the change of parent polyclinic to get the smooth service of the ECHS. Govt has formulated policy to regulate the parent polyclinic change through online ECHS portal.

Rules and provisions has also been updated from time to time to cater the requirement of the veterans in a manner most convenient to them. The updated instructions issued by Govt of India MoD , ECHS Central Organisation is reproduced below :-

Email :

Central Organisation ECHS
 Adjutant General’s Branch Integrated
Headquarters of MoD (Army),
Thimayya Marg, Near Gopinath Circle,

Delhi Gantt- 110 010

B/49711-NewSmartCard/AG/ECHS                                16 Feb 2023

IHQ of MoD (Air Force)
IHQ of MoD (Navy)
HQ Southern Comd (A/ECHS)
HQ Eastern Comd (A/ECHS)
HQ Western Comd (A/ECHS)
HQ Central Comd (A/ECHS)
HQ Northern Comd (A/ECHS)
HQ South Western Comd   (A/ECHS)


1. Refer to CO ECHS letter No B/49711-NewSmartCard/AG/ECHS dated 29 Jul 2019 (copy attached).

2. An online procedure to change Parent Polyclinic for 64 KB ECHS Smart Card holders was promulgated vide letter under reference. The ECHS Beneficiaries were able to change his/her Parent Polyclinic online once in six months.

3. As per feedback received by the environment the competent authority has approved change of Parent Polyclinic once in three months. Hence, any ECHS beneficiary who is relocating can change his/her Parent Polyclinic once in three months online as per procedure given vide our letter referred to at Para 1 above.

4. The above has the approval of MD, ECHS.

Col (Retd)
Jt Dir (Statistics & Automation)

Copy to:-

Source Dot Com Private Ltd (SDCPL) Plot No 16, Electronic City, Sector-18, Udyog Vihar, Phase — IV, Gurugram (Haryana)-122001 M/s UTIITSL UTI Bhawan, Plot No.3, Sector -11 CBD Belapur, Navi Mumbai Maharashtra-400614.– Please modify the software to enable ECHS Beneficiaries to change their Polyclinics once in three months. – For information and necessary action please.

Tele: 011-25684645 Telefax: 011-25682392 Email: j_ditechs-mod( Organisation, ECHS Adjutant General’s Branch Integrated’ HQ of MoD (Army) Thimayya Marg, Near Gopinath Circle Delhi Cantt 110 010

B/49711-NewSmartCard/AG/ECHS                       29  Jul 2019

IHQ of MoD (Air Force)
IHQ of MoD (Navy)
HQ South Comd (A/ECHS)
HQ East Comd (A/ECHS)
HQ Wesst Comd (A/ECHS)
HQ Central Comd (A/ECHS)
Northern Comd (A/ECHS)
South West Comd (A/ECHS)
HQ SFF 86 HQ Coast Guard
All Regional Centres


  1. A software solution has been implemented to enable all ECHS beneficiaries with New 64 Kb Smart Card to enable them to change their parent Polyclinic online. This facility can be exercised once in six months by beneficiaries who have already collected the new 64 Kb ECHS card. The procedure to be adopted is given at succeeding paras.
  2. Action by the ESM. The ESM/Primary beneficiary will adopt the following procedure:-
  3. He/she will login to ECHS website,, using his login credentials.
  4. He/she will select the beneficiary whose polyclinic is required to be changed.
  5. Select the new polyclinic out of the dropdown.
  6. Submits the request.

Action by OIC (Old Polyclinic,) Polyclinic, The action required to be taken by the 010 of the old parent Polyclinic is given under:-

 (a)  Polyclinic will “Request for change of parent polyclinic” from the main menu.

  • He/she will get two sub menus “Request for transfer out” and “Request for transfer in”.
  • He/she will select “Request for transfer out” and will check the
    details of ESM/primary beneficiary applied fir change for Polyclinic. Once he approves it, the application will be transferred on real time basis to the OIC (new parent) Polyclinic.

4.   Action by the OIC (New Parent) Polyclinic. The action required to be taken by the OIC of new parent Polyclinic is given under:-

  • The OIC will select “Request for change of parent Polyclinic” from the main menu.
  • He/ she will get two sub menu “Request for Transfer out” and “Request for Transfer in”.
  • He/ she will select “Request for Transfer in.” and approves the particular beneficiary. Once it is approved the change will take place on real time basis and the same will get updated.
  • The beneficiary when reaches the new parent Polyclinic he will have to insert this card in the Kisok/iCAT and get the details updated.

6. This information is to be disseminated to all Polyclinics and displayed at prominent places for information of ECHS beneficiaries.

(Rakesh Kakar)
Jt Dir.(Stats & Automation)

Copy to :-
M/s SourceDOTcom Privet Limited,
IC7/35 DLF Phase-II,
Haryana – 122002


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