For veterans and family pensioners, timely resolution of pension and pensionary benefit-related issues is critical. The Indian Army has established dedicated Record Offices and helplines to address grievances and queries. Below is a consolidated directory of important contact numbers for various Regimental and Corps Record Offices.
Importance of Record Office Helplines
- Direct access: Veterans and dependents can directly reach the concerned Record Office.
- Faster resolution: Queries related to PPOs, arrears, family pension, and other benefits are addressed promptly.
- Support for families: Widows, dependents, and ESMs (Ex-Servicemen) can get guidance without delay.
- Transparency: Having official contact points reduces dependency on middlemen.
📋 Contact Directory (Regiments / Corps Wise)
| Regiment / Corps Record Office | Contact No of ESM Helpline | Contact No of CRO/Col Records |
|---|---|---|
| 11 GR | 8090000253 | 9844078165 |
| 14 GR | 9816100628 | 9756600854 |
| 39 GR | 7706901299 | 7024059865 |
| 58 GR | 18003453650 | 9405427279 |
| AAD | 9437584485 | 7060087688 |
| AEC | 7578252966 | 9765387428 |
| AMC | 7275482653 | 9984387767 |
| AOC | 8886567240 / 040-27730705 | 7875444615 |
| APS | 07109-288897 | 8275573696 |
| APTC | 8142315445 | 8142315445 |
| Armd | 8275623211 / 0241-2323201 | 9168304575 |
| Army Avn | 0253-2411062 | 9673229146 |
| Arty | 9404737011 / 8806687245 | 9910069800 |
| ASC (AT) | 8770386948 | 9758096579 |
| ASC (South) | 080-25590089 / 9480181706 | 8861753401 |
| ASSAM | 9485187072 | 7507297426 |
| BEG Kirkee | 7030300431 | 8618142734 |
| BEG Roorkee | 8266868282 / 01332-278966 | 7545066676 |
| BIHAR | 06115-220194 / 7783891518 | 9880124282 |
| CMP | 9900589241 | 8006446868 |
| DOGRA | 9026300065 | 7353305636 |
| DSC | 0497-2954377 / 9946585004 | 7057263068 |
| EME | 9052976208 | 8588837164 |
| GARHWAL | 01386-262261 / 01386-262777 | 7909098377 |
| GRENADIERS | 18002335846 | 8826041045 |
| GRO Kunraghat | 8004936883 | 9981927422 |
| Guards | 8888915106 | 9495335802 |
| Int Corps | 18002338189 | 9607007102 |
| JAK LI | 0194-2300276 | 9764230222 |
| JAK RIF | 0761-2928639 / 9479528639 | 7566680898 |
| JAT | 0581-2518800 | 9483514023 |
| KUMAON | 18001804146 | 9174800681 |
| Ladakh Scouts | 8082861180 | 9515788221 |
| MADRAS | 0423-2202455 | 9742953421 |
| MAHAR | 07582-220516 | 9673872904 |
| Maratha LI | 0831-2402821 / 7839511127 | 7795977011 |
| MEG | 9380669237 | 7065457326 |
| MECH INF | 0241-2326895 | 9689601657 / 7748900279 |
| PARA | 9738904922 | 9168998511 |
| Pioneers | 080-25559294 | 9481206915 / 7974552852 |
| PUNJAB | 6202910486 | 7771862879 |
| RAJ RIF | 9354104024 | 9606847313 |
| RAJPUT | 7309520706 | 9766162382 |
| ROIE | 8138815117 | +9779802329893 |
| RVC | 0121-2662602 | 7507405627 |
| Signals | 0761-2606915 | 7736511296 |
| SIKH | 06553-231010 / 8987552454 | 9603516385 |
| SIKH LI | 6306459350 | 9513131963 |
✅ How Veterans & Families Should Use This List
- Contact your Regiment/Corps Record Office directly for:
- PPO copy or correction
- Arrears, revision of pension, OROP clarifications
- Family pension applications for widows/divorced daughters/disabled dependents
- Name corrections, service record updates
- Always keep PPO number, service number, and Aadhaar/PAN handy when calling.
- Use helpline numbers during working hours for faster response.
Conclusion
This compiled directory of Army Record Office contact numbers is a ready reference for Ex-Servicemen and family pensioners. By directly approaching the respective Record Office, veterans and their families can avoid unnecessary delays and ensure quick resolution of pension-related grievances.
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