Learn how to register and login to the CSD AFD portal in 2025 with this detailed guide. Perfect for Ex-Servicemen and Armed Forces personnel. Step-by-step instructions included.
How to Register and Login to the CSD AFD Portal in 2025 – Complete Guide for Armed Forces Personnel
The CSD AFD portal is a revolutionary initiative by the Canteen Stores Department (CSD), developed to simplify the process of purchasing Against Firm Demand (AFD) items—such as cars, motorcycles, and electronic appliances—for members of the Indian Armed Forces and their dependents.
With the growing need for a digital-first approach, the AFD CSD online portal is a game-changer. It eliminates the need to visit physical offices and streamlines the entire purchase journey—from registration to final product delivery.
In this article, we walk you through a complete registration and login guide for the CSD AFD portal in 2025. What is the CSD AFD Portal?
The AFD CSD portal (https://afd.csdindia.gov.in) is an official government platform where eligible beneficiaries can:
- Register themselves online
- Browse available AFD items
- Submit purchase requests
- Download sanction letters
- Track their application status
Whether you are a serving member, ex-serviceman, or a dependent, this portal gives you easy access to discounted products without the hassle of physical paperwork.
Step-by-Step Guide to Register on the AFD CSD Portal
✅ Step 1: Visit the Official Portal
Go to the official website: https://afd.csdindia.gov.in. Click on the “SHOP NOW” button.
✅ Step 2: New User Registration
Click on “Not a member yet? Register Now” to open the registration form.
✅ Step 3: Keep These Documents Ready
Before filling out the form, ensure you have the following:
- CSD Grocery/Canteen Card
- PAN Card
- Mobile number (for OTP)
- PPO or Discharge Book
- ID Proof (Ex-Serviceman or Dependent)
✅ Step 4: Fill the Registration Form
The registration form requires detailed inputs, including:
- Personal Details: Name (as per card), DOB, contact info
- Service Details: Date of joining, retirement, PPO number, organization
- Canteen Details: Grocery Card number, Chip number, Pay Level
- Account Info: Username, password, email, and mobile number
After entering all details correctly:
- Upload scanned documents
- Click “Send OTP” and verify using the received OTP
- Submit the form
Once submitted, your request will be reviewed by the admin. This process may take 3–5 working days.
⚠️ Note: If your details already exist (duplicate PAN/username), an error will show. Contact the help desk in such cases.
🔑 How to Login After Approval
Once your registration is approved:
- Visit https://afd.csdindia.gov.in
- Enter your username and password (received via email)
- Verify with OTP sent to your registered mobile
- Access your dashboard and begin shopping
You can now:
- Browse available AFD items
- Submit a purchase application
- Track your order
- Download sanction letters
🔄 Forgot Password? Here’s How to Reset It
If you ever forget your login password:
- Go to the login page
- Click on “Lost your password?”
- Enter your registered email
- Follow the reset link sent to your email
- Create a new password and log in
📞 Registration Support Contacts
Facing issues during registration? You can reach out via:
- Helpline Number: 0120-4699923
- WhatsApp (Smart Chip Pvt Ltd): 9582250281
These contacts are solely for registration-related help. For purchase-related queries, use the portal’s Help Desk section.
💡 Tips for Smooth Registration
- Ensure accuracy in card number, chip number, and PPO details.
- Avoid using special characters in usernames.
- Double-check uploaded documents for legibility.
- Use an email ID and mobile number that are active and accessible.
- Be patient during the verification window (3–5 working days).
🚗 Why Use the CSD AFD Portal?
- 💸 Cost Saving: Access to high-value goods at subsidized prices.
- ⏱️ Time-Saving: No need for physical verification or paperwork.
- 📄 Transparency: Real-time updates on application and order status.
- 📱 Ease of Use: Available 24×7 from anywhere in India.
✅ Conclusion
The CSD AFD Portal brings digital convenience to India’s Armed Forces community. With an intuitive user interface and a secure process, it empowers beneficiaries to manage their AFD purchases easily and transparently.
Whether you’re planning to buy a car, bike, or appliance, registering on the portal is your first step toward unlocking exclusive CSD benefits. Register today and enjoy the perks of your service from the comfort of your home!
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