The Indian Armed Forces Jawans and Junior Commissioned Officers (JCOs) usually retire at a much younger age compared to their civilian counterparts. Their post-retirement requirements and welfare needs are unique, covering not only pension-related matters but also healthcare, resettlement, and family welfare. Unlike civilian pensioners, ex-servicemen and their families face a range of issues connected to service pension, disability claims, CSD facilities, ECHS medical care, OROP implementation, SPARSH migration, and resettlement schemes.
Recognizing these distinct needs, ESM Info Club has taken an initiative to provide a dedicated support service to veterans, retiring soldiers, and their families.
Scope of Support Services
Our platform offers updated information, rules/regulations, and the latest government orders on the following key areas:
- Service Pension & Disability Pension – Guidance on calculations, anomalies, and legal support.
- Family Pension – Clarification on entitlement, rules, and post-death formalities.
- OROP (One Rank One Pension) – Updates, arrears, and policy changes.
- SPARSH (System for Pension Administration Raksha) – Assistance in migration, grievance redressal, and technical issues.
- CSD (Canteen Stores Department) – Latest rules, eligibility, and entitlements.
- ECHS (Ex-Servicemen Contributory Health Scheme) – Information on empanelled hospitals, treatment facilities, and procedures.
- KSB Welfare Schemes – Benefits available through Kendriya Sainik Board and State Rajya Sainik Boards.
- Ex-Servicemen Quota – Guidance on reservations in jobs, education, and other welfare avenues.
- Pay Fixation & Re-employment – Clarifications on DoPT, MoD, and DFS orders for ex-servicemen joining Central Govt, PSUs, and Banks.
Why a Dedicated Support Service is Needed
Over the years, veterans and their families have felt the urgent need for a single-window guidance platform that can provide clear, updated, and reliable support on defence pension and welfare matters. Many face difficulties in navigating government portals, understanding complex regulations, and resolving disputes.
To bridge this gap, ESM Info Club has introduced a specialised support service backed by:
- Subject Experts with deep knowledge of defence pension regulations.
- Experienced Advocates handling service and pension-related legal cases.
- Updated Knowledge Base of MoD, PCDA, DoPT, DFS, and KSB orders.
Accessing the Support Service
Ex-servicemen, pensioners, and family members can directly access the expert panel and guidance services through the dedicated portal:
👉 Expert Opinion on Defence Pension and Welfare – ESM Info Club
Here, veterans can submit their queries, seek clarifications, and even request personalised expert opinions on pension or welfare-related issues. To know the details click on related service concerned after redirecting to the support service Portal.
Conclusion
The welfare of ex-servicemen and their families is of utmost importance. With the ESM Info Club’s Dedicated Support Service, veterans can now access authentic guidance, expert assistance, and legal support in one place. This initiative is a step towards ensuring that those who have served the nation continue to receive the dignity, care, and support they truly deserve.
