For retired Indian Air Force (IAF) personnel, widows/family pensioners, and dependents, getting timely assistance for pension, family pension, ECHS, insurance claims, documentation, and welfare benefits is extremely important. To simplify access to official help, the Directorate of Air Veterans (DAV) has issued an updated Telephone Directory containing essential contact numbers for all major veteran-related services.
This guide provides a complete and organized list of important IAF veteran helpline numbers, including contacts for DAV Query Cell, AFGIS, AFBA, Jt CDA (AF), PCDA (P), ECHS, and SPARSH support.
Why These Contact Numbers Are Important
Ex-servicemen and their families often need assistance for:
- Pension revision and SPARSH-related issues
- Family pension claims after death of a veteran
- Disability pension and appeal matters
- Retired identity card issues
- ECHS card and medical benefits
- AFGIS insurance settlement and loan recovery
- AFBA family assistance claims
- Re-employment and resettlement support
- Provident Fund and gratuity matters
Having the correct official contact numbers can save significant time and help resolve urgent issues quickly.
Directorate of Air Veterans (DAV) – Main Contact Directory
| Category | Details / Contact Number |
|---|---|
| Air Cmde AV Section | 011-25683190 |
| Director (Airmen/NCs(E)) | 011-25696359 |
| WAC Exchange | 011-25687194 |
| DAV Toll Free | 1800-11-5800 |
| Website | www.iafpensioners.gov.in |
| Email (Officers) | dav.officers@gov.in |
| Email (Airmen) | dav.airmen@gov.in |
| Email (NCs(E)) | dirav.nce@gov.in |
DAV Query Cell Contact Numbers
| Section | Contact Numbers |
|---|---|
| Officers Helpline | 011-25683191 / 011-25683170 / 011-25683627 |
| Officers Mobile | 7428926801 |
| Airmen & NCs(E) Direct | 011-25687415 |
| Airmen via WAC Exchange | 011-25687194 (Extn: 7336 / 7355) |
| Airmen Mobile | 7428926802 |
| Sl.No | Office | Name of CPIO(s) | E-mail ID | Telephone | FAX | Appellate Authority | E-mail ID | Telephone No | FAX No |
| 1 | CGDA, Delhi Cantt. (Pension wing) | Shri Saurabh, IDAS, Sr.Dy.CGDA | saurabh[dot]dad[at]gov[dot]in | 011-25665634 | 011-25674806 | Smt. Molly Sengupta, IDAS, Jt. CGDA | mollysengupta[dot]dad[at]gov[dot]in | 011-25674773 | 011-25674806 |
| 2 | Central Agniveer Pay Accounts Office (CAPAO) Delhi Cantt | Shri Susheel Kumar Koul, IDAS, ACGDA | susheelkumarkoul[dot]dad[at]hub[dot]nic[dot]in | Shri Kanwar Sameer Lather, IDAS, CDA | ks[dot]lather[at]nic[dot]in | 011-25665612 | 0532-2621549 | ||
| 3 | Office of the PCDA (Pensions), Draupadi Ghat, Prayagraj | Shri Akhlesh Garg, IDAS, DCDA | akhleshidasgarg[dot]dad[at]hub[dot]nic[dot]in | 011-25665620 | 0172-2742552 |
AFGIS (Air Force Group Insurance Society)
| Purpose | Contact Details |
|---|---|
| IAFSD / Subscription | 7835063040 |
| Claims | 7835063035 |
| Air Veterans Insurance / Loan Recovery | 7835063034 |
| Loans | 7835063031 |
| Reception | 011-25683995 / 011-25691182 |
| afgis@iaf.nic.in |
IAFBA (Indian Air Force Benevolent Association)
| Purpose | Contact Details |
|---|---|
| Family Assistance Scheme | 9711022711 |
| Loans | 011-25692791 |
| Reception | 011-25692779 / 011-25699704 |
| Fax | 011-25698069 |
| iafba@yahoo.com |
Jt CDA (AF), New Delhi
| Section | Contact Details |
|---|---|
| dcdaaf-delhi.cgda@nic.in | |
| Officers | 011-25693324 |
| Airmen & NCs(E) | 011-25695012 / 011-25695907 |
| Fax | 011-25688155 |
PCDA (P), Prayagraj
| Purpose | Contact Details |
|---|---|
| Telephone | 0532-2421877 / 2421879 / 2421880 |
| Fax | 0532-2521869 / 2423549 / 2420281 |
| cda-albd@nic.in |
ECHS Central Organisation
| Service | Contact Details |
|---|---|
| Official Website | www.echs.gov.in |
| Toll Free Helpline | 1800-114-115 |
| WhatsApp 1 | 7703818578 |
| WhatsApp 2 | 7701976194 |
| WhatsApp 3 | 8448086480 |
| WhatsApp 4 | 8448086481 |
| WhatsApp 5 | 8448086482 |
SPARSH Pension Helpline
| Service | Contact Number |
|---|---|
| SPARSH Toll Free Support | 1800-180-5325 |
DAV Office Extensions (Via WAC Exchange: 011-25687194)
Officers Wing
| Office / Purpose | Extension / Direct Number |
|---|---|
| ACAS (Accounts & AV) | 2112-5112 / Direct: 011-26197491 |
| Air Cmde AV | 2329-7700 |
| Director | 2329-7704 |
| Service Pension Staff | 2329-7716 |
| Retired Officers Identity Card | 2329-7725 |
| Family Pension Staff | 2329-7759 |
| Disability Pension | 2329-7723 |
| Placement Cell (Re-employment under DGR) | 2329-7751 / Direct: 011-25690233 |
| OIC Audit & Accounts | 2329-7765 |
| Audit & Accounts (LE, Pay, Gratuity, SSC) | 2329-7738 |
Airmen & NCs(E) Wing
| Office / Purpose | Extension Number |
|---|---|
| Director | 2329-7755 |
| OIC Service Pension & Pre-06 | 2329-7760 |
| Service Pension & SPARSH Staff | 2329-7758 |
| IMB / RMB / RAMB / MBO | 2311-5778 |
| Pre-06 Staff | 2329-7774 |
| e-PPO Staff | 2311-5817 |
| Family Pension / Disability / Welfare OIC | 2329-7763 |
| Family Pension Staff | 2329-7762 |
| Welfare Staff (POR / Service Particular / Diploma Certificate) | 2329-7757 |
| Disability Pension & Appeal | 2329-7775 |
| ECHS / Resettlement / NOC / Former Service Certificate | 2329-7742 |
| OIC Audit & Accounts | 2330-7766 |
| Audit & Accounts (Pay & Allowance) | 2330-7771 |
| AFCAO Provident Fund Cell | 2330-7353 |
Published By
Directorate of Air Veterans (DAV)
Subroto Park, New Delhi – 110010
📧 vayusamvedna@gmail.com
🌐 www.iafpensioners.gov.in
Final Advice for Veterans and Families
Before calling, keep these ready:
✅ Service Number
✅ PPO Number / SPARSH ID
✅ Aadhaar-linked mobile number
✅ Previous correspondence/reference number
This categorized helpline directory should help Indian Air Force veterans and their families quickly connect with the correct department for pension, welfare, medical, and documentation support.
Important Advisory:
For accurate and updated information, please refer only to the official SPARSH website: SPARSH.
SPARSH has not launched or authorized any WhatsApp-based service for pension-related assistance. The official contact numbers and communication channels of SPARSH are available on its website. Pensioners and beneficiaries are advised not to rely on unverified messages, WhatsApp forwards, or information circulating on social media platforms, as such information may be misleading or fraudulent. Always verify any communication through the official SPARSH portal before taking any action.