SBI Card Associate – VKYC Support Recruitment 2026: Complete Guide for Graduates
India’s leading credit card company, SBI Card, has announced recruitment for the post of Associate – VKYC Support at its Chennai office. This opportunity is ideal for graduates looking to build a career in the banking, financial services, and digital payments sector.
The company is seeking candidates with strong communication skills, attention to detail, and an understanding of KYC compliance processes. Fresh graduates as well as candidates with relevant experience in financial services can apply.
The last date to apply for this recruitment for the present opening is 30 June 2026.
About SBI Card
SBI Card is one of India’s largest pure-play credit card issuers, providing a wide range of credit card products to customers across the country. The organization focuses on digital payment solutions and customer-centric financial products under its philosophy of “Make Life Simple.”
The company is known for its inclusive work culture, employee welfare programs, and commitment to professional development.
SBI Card Associate – VKYC Support Vacancy 2026 Overview
| Particulars | Details |
| Organization | SBI Card |
| Post Name | Associate – VKYC Support |
| Job Location | Chennai, Tamil Nadu |
| Job Identification Number | 20355 |
| Qualification | Graduate in Any Discipline |
| Preferred Industry | Financial Services Industry (FSI) |
| Application Start Date | 18 May 2026 |
| Last Date to Apply | 30 June 2026 ( More jobs for other cities also available) to check click the SBI Card Link available at the bottom. |
| Employment Type | Full-Time |
| Mode of Work | Office-Based |
What is the VKYC Support Role?
VKYC stands for Video Know Your Customer, a digital verification process used by banks and financial institutions to verify customer identity remotely through video interaction.
As an Associate – VKYC Support, the selected candidate will conduct video verification of customers applying for SBI Card products and ensure compliance with regulatory guidelines.
This role requires interaction with customers through video calls, document verification, and accurate decision-making based on prescribed policies and standard operating procedures (SOPs).
You can incorporate the salary information and market insights into the article under a separate section. Since the SBI Card job advertisement does not officially disclose salary details, it is important to clearly state that the figures are based on industry estimates and salary-reporting platforms.
Expected Salary for SBI Card Associate – VKYC Support
While SBI Card has not officially mentioned the salary package for the Associate – VKYC Support position, industry data and salary reports suggest that Video KYC professionals in the banking and financial services sector receive competitive compensation.
Estimated Salary Range
Based on salary trends reported by industry portals and recruitment platforms, a Video KYC Executive handling SBI Card or third-party banking support assignments in cities such as Kolkata generally earns between:
- ₹20,000 to ₹30,000 per month
- ₹2.4 lakh to ₹3.6 lakh per annum (LPA)
The actual salary may vary depending on factors such as:
- Educational qualifications
- Relevant work experience
- Communication skills
- Location of posting
- Performance during selection and employment
Fresh graduates typically start at the lower end of the pay scale, while candidates with prior KYC, banking operations, customer service, or financial services experience may receive higher compensation.
Important Note: SBI Card has not officially disclosed the salary for this position. The figures mentioned above are based on industry trends, recruitment listings, and employee-reported salary data available on public career and salary platforms.
Additional Benefits
Apart from the fixed salary, employees may also receive:
- Medical insurance coverage
- Personal accident insurance
- Group term life insurance
- Annual health check-ups
- Dental and OPD benefits
- Performance-linked rewards and recognition
- Learning and development opportunities
- Career growth within SBI Card operations
Career Growth Opportunities in VKYC Operations
The Video KYC function has become one of the fastest-growing segments within India’s digital banking ecosystem. As banks and financial institutions increasingly adopt digital onboarding processes, professionals working in VKYC operations gain valuable experience in:
- Customer onboarding
- Regulatory compliance
- Digital banking operations
- Fraud prevention
- Risk assessment
- Financial documentation verification
After gaining experience, employees can progress to roles such as:
- Senior VKYC Executive
- Team Leader – Operations
- KYC Analyst
- Compliance Executive
- Banking Operations Specialist
- Customer Verification Manager
- Risk and Compliance Officer
This makes the SBI Card Associate – VKYC Support role an attractive entry point for graduates seeking long-term careers in banking and financial services.
Key Responsibilities of Associate – VKYC Support
The selected candidates will be responsible for:
1. Conducting Video KYC Verification
- Interacting with customers through video calls.
- Verifying customer identity and documents.
- Ensuring compliance with prescribed VKYC procedures.
2. Managing VKYC Inventory
- Handling allocated VKYC cases efficiently.
- Ensuring timely completion of verification processes.
- Managing ageing inventory and pending cases.
3. Regulatory Compliance
- Adhering to KYC guidelines and RBI regulations.
- Verifying Officially Valid Documents (OVDs).
- Maintaining accuracy in customer records.
4. Coordination with Stakeholders
- Working closely with sales teams.
- Addressing customer queries and concerns.
- Handling urgent referrals and escalations.
5. Process Improvement
- Identifying gaps in existing processes.
- Suggesting automation opportunities.
- Supporting operational excellence initiatives.
Eligibility Criteria
Educational Qualification
Candidates must possess:
- Graduation in any discipline from a recognized university.
Preferred Background
Candidates from:
- Banking
- Financial Services
- Insurance (FSI)
- Customer Support
- Operations
will have an added advantage.
Required Skills
SBI Card is looking for candidates with the following competencies:
Technical Skills
- Working knowledge of Microsoft Excel
- Understanding of KYC compliance processes
- Knowledge of customer verification procedures
Soft Skills
- Excellent verbal communication
- Strong written communication
- Attention to detail
- Process-oriented mindset
- Analytical thinking ability
- Customer handling skills
Performance Metrics
The performance of VKYC Associates will be evaluated based on:
Productivity and Accuracy
- Adherence to SOPs and compliance requirements.
- Accuracy in verification and decision-making.
Turnaround Time (TAT)
- Timely completion of customer verification.
- Efficient management of pending cases.
Process Improvement
- Identification of automation opportunities.
- Suggestions for operational enhancements.
Customer Satisfaction
- Reduction in complaints.
- Effective issue resolution.
Employee Benefits at SBI Card
SBI Card offers a comprehensive employee benefits package, including:
Work-Life Balance
- Employee wellness initiatives
- Mental and physical health support programs
Insurance Benefits
- Medical insurance
- Personal accident insurance
- Group term life insurance
Health Benefits
- Annual health check-ups
- Dental benefits
- OPD coverage
Career Growth
- Learning and development programs
- Professional skill enhancement opportunities
- Internal growth prospects
Inclusive Workplace
- Gender-neutral policies
- Equal opportunity employment
- Diverse and inclusive work culture
Why This Job is a Good Opportunity for Fresh Graduates
The Associate – VKYC Support position provides exposure to:
- Banking operations
- Digital onboarding processes
- Regulatory compliance
- Customer relationship management
- Financial technology (FinTech) operations
Candidates can gain valuable experience that can lead to future opportunities in:
- Banking Operations
- Risk Management
- Compliance
- Customer Experience
- Credit Card Operations
- Financial Services Management
How to Apply for SBI Card Associate VKYC Support Recruitment 2026
Interested candidates should submit their applications through the official SBI Card careers portal before the closing date.
Important Dates
| Event | Date |
| Job Posted | 18 May 2026 |
| Last Date to Apply | 30 June 2026 |
Selection Process
While the detailed selection process has not been specified, candidates may typically undergo:
- Application Screening
- HR Interview
- Operations/Functional Interview
- Document Verification
- Final Offer
Job Location
The selected candidates will be posted at:
Chennai, Tamil Nadu
Office Location: Commerzone, Tower B, 4th Floor, Chennai – 600116
Frequently Asked Questions (FAQs)
Who can apply for SBI Card Associate VKYC Support Recruitment 2026?
Any graduate from a recognized university can apply.
Is prior banking experience mandatory?
No. However, experience in banking, financial services, customer support, or KYC operations will be beneficial.
What is VKYC?
VKYC (Video Know Your Customer) is a digital process used by financial institutions to verify customer identity through live video interaction.
What skills are required for this role?
Candidates should possess communication skills, attention to detail, analytical ability, and basic Excel knowledge.
What is the last date to apply?
The last date to submit applications is 30 June 2026.
Where is the job located?
The present position is based in Chennai, Tamil Nadu. Opening for other cities are also advertised in their official website. To check click the link here – SBI Card.
Conclusion
The SBI Card Associate – VKYC Support Recruitment 2026 offers an excellent entry-level opportunity for graduates seeking a career in India’s rapidly growing financial services sector. With exposure to digital banking operations, regulatory compliance, customer interaction, and process management, this role can serve as a strong foundation for long-term career growth. Candidates who meet the eligibility criteria and are interested in building a career in banking and financial services should apply before 30 June 2026 to take advantage of this opportunity