Important Information on Kendriya Sainik Board (KSB)
Ex-servicemen, widows, and other beneficiaries are currently facing significant difficulties in accessing the Kendriya Sainik Board (KSB) Portal due to a temporary technical problem with its OTP (One-Time Password) service. Since OTP verification is required to access several important online services, many applicants are presently unable to log in to the portal and complete applications for various welfare schemes and services.
Welfare Schemes and Services Affected
Due to the ongoing OTP service issue, applicants may be temporarily unable to:
- Log in to the KSB Portal.
- Apply for welfare schemes and financial assistance.
- Submit applications for Financial Assistance for Education of Children and Widows.
- Apply for the Prime Minister’s Scholarship Scheme (PMSS) and other education-related benefits.
- Apply for the Penury Grant and other financial assistance schemes.
- Submit applications for the Marriage Grant for Daughters.
- Apply for other eligible welfare and financial assistance grants.
- Apply for an Ex-Servicemen (ESM) Identity Card or Dependent Identity Card, as portal login is required before registration and application.
- Check the status of previously submitted applications.
The disruption has caused concern among ex-servicemen and their families, particularly those who need to apply for time-sensitive welfare benefits or complete pending applications.
Important Update for MBBS and BDS Applicants
The Kendriya Sainik Board (KSB) has also issued an important update for candidates applying for MBBS and BDS programmes through its official portal.
According to the update, the OTP and email services on the KSB website are temporarily unavailable due to a technical issue. However, despite the disruption, MBBS and BDS applications remain open, and eligible candidates can continue submitting their applications as per the available application process.
Applicants are advised to remain patient while the technical issue is being resolved. The OTP service is expected to be restored soon, following which normal access to the KSB Portal and its online welfare services should resume.
Beneficiaries facing difficulties are advised to keep checking the official KSB Portal for further updates and restoration of services. The inconvenience is temporary, and applicants are requested not to panic if they are currently unable to receive an OTP or access certain portal services.
What Does This Mean for Applicants?
If you’re applying for MBBS or BDS seats through the Kendriya Sainik Board, here’s what you need to know:
- OTP verification and email confirmations are temporarily disrupted due to a technical glitch on the KSB system.
- The application process itself is unaffected — applicants can continue to fill out and submit their MBBS/BDS applications as usual.
- Since email confirmation isn’t currently available, applicants may not receive the usual acknowledgment email after submitting their form.
- To address this, KSB has provided an alternate way to download the application receipt directly from its website.
How to Download Your KSB MBBS/BDS Application Receipt
Since email-based receipts are temporarily unavailable, applicants can retrieve their application receipt manually using their registered mobile number. Follow these steps:
- Visit the official receipt generation page: 👉 https://www.ksb.gov.in/MBBSBDSgeneratereceipt.htm
- Enter the mobile number registered at the time of application.
- Submit the details to generate and download your official application receipt.
- Save or print the receipt for your records, as it serves as proof of successful submission.
Why Is This Important?
Application receipts are often required as proof of submission for:
- Tracking application status
- Resolving discrepancies during document verification
- Reference during counseling or further correspondence with KSB
Given the current email service outage, downloading your receipt manually ensures you have valid confirmation of your application, even without an email acknowledgment.
Key Takeaways
| Status | Details |
| OTP Service | Temporarily unavailable |
| Email Service | Temporarily unavailable |
| MBBS/BDS Applications | ✅ Open and accepting submissions |
| Receipt Download | ✅ Available via registered mobile number |
| Receipt Link | ksb.gov.in/MBBSBDSgeneratereceipt.htm |
Frequently Asked Questions (FAQs)
1. Can I still apply for MBBS/BDS courses through KSB during this outage? Yes. The application process is fully functional. Only OTP verification and email notifications are currently affected.
2. How do I confirm my application was submitted successfully if I didn’t get an email? You can download your application receipt directly from the KSB website using your registered mobile number as proof of submission.
3. Is there a separate helpline for issues during this technical disruption? Applicants are advised to check the official KSB website regularly for updates and any additional instructions issued by the board.
4. Will this technical issue affect application deadlines? KSB has not indicated any changes to deadlines. Applicants should continue to apply within the stipulated timeline unless an official extension is announced.
Stay Updated
For the latest announcements regarding MBBS and BDS applications, technical updates, and receipt generation, applicants are encouraged to regularly visit the official KSB website: www.ksb.gov.in