PCDA (Pensions) Issues Advisory: Beware of Fake Calls Claiming to Be from Defence Pension Office

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PCDA (Pensions) Warns Defence Pensioners Against Fake Calls

The Principal Controller of Defence Accounts (Pensions) [PCDA(P)], Prayagraj, has issued an important advisory for defence pensioners, family pensioners and SPARSH beneficiaries regarding fraudulent phone calls made in the name of the pension office.

The advisory clarifies that PCDA (Pensions) will contact beneficiaries only through its official landline number. Pensioners receiving calls from any other number claiming to represent PCDA should avoid sharing personal or banking information.

Official Phone Number Used by PCDA (Pensions)

According to the official notice:

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Official Call Number0532-2800154

This is the only official number from which PCDA (Pensions), Prayagraj, will contact pensioners. If you receive a call from any other number claiming to be from PCDA, treat it as suspicious.

Official Toll-Free Helpline

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If you have any doubts or need assistance, contact PCDA (Pensions) directly through its official toll-free helpline: 📞 1800 180 5325

Pensioners are advised to disconnect suspicious calls and verify any claim by calling the official helpline.

Important Safety Instructions for Defence Pensioners

PCDA (Pensions) has issued the following precautions:

  • Verify that any call claiming to be from PCDA is made from 0532-2800154.
  • Do not share your Aadhaar number, PAN, bank account details, OTP, password or pension credentials with unknown callers.
  • If you receive a suspicious call, disconnect immediately.
  • Contact the official toll-free helpline to verify any communication.

PCDA Does Not Operate Any WhatsApp Group

The advisory also states that the Office of the PCDA (Pensions) does not operate any WhatsApp group or disseminate information through SPARSH messaging channels. Pensioners should be cautious of messages, groups or individuals falsely claiming to represent the office.

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Official Contact Details

ParticularDetails
OrganisationPrincipal Controller of Defence Accounts (Pensions)
LocationDraupadi Ghat, Prayagraj – 211014
Official Call Number0532-2800154
Toll-Free Helpline1800 180 5325
Official Emailpcdapprayagraj.dad@gov.in

What Should You Do If You Receive a Suspicious Call?

If someone claiming to be from PCDA asks for personal or financial information:

  1. Do not provide any details.
  2. End the call immediately.
  3. Verify the information by calling 1800 180 5325.
  4. If you suspect fraud, report the incident to the appropriate authorities.

Why This Advisory Is Important

Cyber fraud targeting defence pensioners has increased in recent years. Fraudsters often impersonate government officials and ask beneficiaries to share sensitive information such as:

  • Aadhaar number
  • Bank account details
  • OTPs
  • SPARSH login credentials
  • Pension account information

Following the official advisory can help pensioners safeguard their pension accounts and personal data.

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Frequently Asked Questions (FAQs)

What is the official number from which PCDA (Pensions) will call?

PCDA (Pensions), Prayagraj will contact beneficiaries only from 0532-2800154.

What is the official toll-free helpline of PCDA (Pensions)?

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The official toll-free number is 1800 180 5325.

Does PCDA (Pensions) operate any WhatsApp group?

No. The office has clearly stated that it does not operate any WhatsApp group or disseminate information through SPARSH.

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What should I do if I receive a suspicious call?

Do not share any personal information. Disconnect the call and verify it by contacting the official toll-free helpline.

Conclusion

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The latest advisory from PCDA (Pensions), Prayagraj serves as an important reminder for defence pensioners to remain vigilant against fraudulent calls. Beneficiaries should trust only communications received from the official number 0532-2800154 and use the 1800 180 5325 toll-free helpline for verification or assistance. By following these precautions, pensioners can better protect themselves from scams and ensure the security of their pension-related infory

You may read th original Notification published by PCDA SPARSH here – Read PDF Notification

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