SPARSH Pensioners Helpline Directory 2026: Complete Record Office Helpline Numbers & Official E-mail IDs for Ex-Servicemen

SPARSH Pensioners Helpline Directory 2026: Complete Contact Details for Every Army Record Office

For lakhs of Army Veterans, Family Pensioners and Defence Pensioners using the SPARSH (System for Pension Administration – Raksha) platform, contacting the correct Record Office is often the fastest way to resolve pension-related issues.

Many pensioners struggle to find the latest Record Office Helpline Number or official e-mail ID whenever they need assistance regarding pension revision, Life Certificate, PPO correction, family pension, or SPARSH profile updates.

To make things easier, here is a consolidated SPARSH Pensioners Helpline Directory containing the contact details of almost all major Army Record Offices.

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SPARSH Central Helpline

Before contacting your respective Record Office, pensioners may also contact the SPARSH Central Helpdesk.

SPARSH Toll-Free Number

1800-180-5325

Other Helpline Numbers

0532-2421877
0532-2421879
0532-2421880

Official Email

sparsharmyco.dad@gov.in

Working Hours

Monday to Friday
09:30 AM to 06:00 PM

Why Should You Contact Your Record Office?

Your respective Record Office is the primary authority for several pension-related matters, including:

SPARSH profile correction
Pension anomalies
PPO-related issues
Family pension cases
Change of personal details
Pension migration issues
Service record verification
Rank or qualifying service discrepancies
Documentation support
Life Certificate-related assistance

Instead of visiting offices personally, many issues can now be resolved through the official helpline or email.

Army Record Offices Contact Details

Yes. Including the Record Office Helpline Numbers and Official E-mail IDs will significantly improve the usefulness and SEO value of the article. You can add the following section after “Army Record Offices Covered in This Directory.” The contact details are based on the official SPARSH Handbook/Record Office directory.

Army Record Office Helpline Numbers & Official E-mail IDs

S. No.	Record Office	ESM Helpline Number	Official E-mail ID
1	11 GR	8090000253	records11-gr@gov.in
2	14 GR	9816100628 / 01792-294416	himmat.brave@nic.in
3	39 GR	7706901299	kashi.39@gov.in
4	58 GR	18003453650	khukri58@nic.in
5	AAD	9437584485	aadrgms@nic.in
6	AEC	7578252966	shiksha@nic.in
7	AMC	7275482653	comb.heal@nic.in
8	AOC	8886567240 / 040-27730705	tuskar.2015@nic.in
9	APS	07109-288897	tee.kamp62@nic.in
10	APTC	8142315445	calcium@nic.in
11	Armoured Corps	8275623211 / 0241-2323201	karachit.acv@nic.in
12	Army Aviation	0253-2411062	helplineair@nic.in
13	Artillery	9404737011 / 8806687245	topchi@nic.in
14	ASC (AT)	8770386948	aman56007@nic.in
15	ASC (South)	080-25590089 / 9480181706	rabbit.812@nic.in
16	Assam Regiment	9485187072	rhinorecords-meg@nic.in
17	BEG Kirkee	7030300431	puwrebr.7yabr@nic.in
18	BEG Roorkee	8266868282 / 01332-278966	recordsbeg-rke@nic.in
19	Bihar Regiment	06115-220194 / 7783891518	kalinga@nic.in
20	CMP	9900589241	whitebelt@nic.in
21	Dogra Regiment	9026300065	highlander@nic.in
22	DSC	0497-2954377 / 9946585004	veteran.2014@nic.in
23	EME	9052976208	quick.responder@nic.in
24	Garhwal Rifles	01386-262261 / 01386-262777	bhulla.wali@nic.in
25	Grenadiers	18002335846	shaktishali@nic.in
26	GRO Kunraghat	8004936883	grokghat123@gmail.com
27	Guards	8888915106	casbike@nic.in
28	Intelligence Corps	18002338189	ranbhumi@nic.in
29	JAK LI	0194-2300276	jakliro.sr10-apo@nic.in
30	JAK Rifles	0761-2928639 / 9479528639	zorawar.hunja@nic.in
31	Jat Regiment	0581-2518800	fatherland.two@nic.in
32	Kumaon Regiment	18001804146	hill.binsar@nic.in
33	Ladakh Scouts	8082861180	ladsrec-238@gov.in
34	Madras Regiment	0423-2202455	kingofnilgiri@nic.in
35	Mahar Regiment	07582-220516	vickers@nic.in
36	Maratha Light Infantry	0831-2402821	geatgorill@nic.in
37	MEG	9380669237	gamelite.48@nic.in
38	Mechanised Infantry	0241-2326895 / 9689601657	sarathro@nic.in
39	Parachute Regiment (PARA)	9738904922	skydivers-719@gov.in
40	Pioneer Corps	080-25559294 / 9481206915	sarvavijayee.1@gov.in
41	Punjab Regiment	6202910486	drirehome@nic.in
42	Rajputana Rifles	9354104024	veerbhogya@nic.in
43	Rajput Regiment	7309520706	yadunath@nic.in
44	Remount Veterinary Corps (RVC)	0121-2662602	daring.1960g@nic.in
45	Corps of Signals	0761-2606915	marshal@nic.in
46	Sikh Regiment	06553-231010 / 8987552454	power.1@nic.in
47	Sikh Light Infantry	6306459350	mykhalsa@nic.in

The above contact details are taken from the official SPARSH/Record Office directory and are intended to help Army pensioners contact their respective Record Offices for pension-related assistance. Pensioners should verify the latest contact details with official authorities if they experience any connectivity issues or if contact information changes.

Common SPARSH Issues That Can Be Resolved Through Record Offices

You should contact your Record Office if you are facing any of the following:

Pension Not Credited

Delay in monthly pension payment.

Incorrect Basic Pension

Mismatch after revision or OROP implementation.

Family Pension Problems

Issues after the death of a pensioner.

SPARSH Login Issues

Unable to access your pension account.

Change in Bank Details

Updating bank account or IFSC.

Aadhaar or PAN Correction

Mismatch in personal details.

Mobile Number & Email Update

Updating contact information.

Life Certificate Issues

Digital Life Certificate or annual identification problems.

PPO Corrections

Errors in Pension Payment Order details.

Benefits of Keeping This Directory

Every pensioner should save these contact details because they help in:

Faster grievance redressal
Direct communication with Record Offices
Reduced dependency on middlemen
Quick clarification on pension matters
Better tracking of pending cases
Convenient email communication

Important Tips for SPARSH Pensioners

Before contacting your Record Office, keep the following information ready:

PPO Number
Service Number
Rank
Aadhaar Number (if required)
Registered Mobile Number
SPARSH Account Details
Brief description of the issue

Providing complete details helps officials resolve your case more quickly.

Save This Directory for Future Use

Whether you are a retired soldier, family pensioner, widow pensioner, or an Ex-Serviceman using SPARSH, this directory can save valuable time whenever you need assistance.

It is advisable to save this information on your mobile phone and also share it with fellow veterans, ESM associations, and family members so that the correct Record Office can be contacted whenever required.

Disclaimer

The helpline numbers and e-mail IDs mentioned in this article are based on the latest Record Office contact directory shared for the benefit of SPARSH pensioners. Contact details may change over time. Pensioners are advised to verify the information through official Army/SPARSH channels whenever necessary.