The Record Office (RO) is the most important administrative authority for every soldier and veteran of the Indian Army. It acts as the permanent custodian of a soldier’s service records and personal documents throughout service and even after retirement. Whether a soldier is serving, retired, or a family pensioner, the Record Office remains the primary point of contact for resolving service-related issues.
For matters related to service records, pension, family details, documentation, grievances, pay anomalies, discharge books, pension revision, SPARSH migration, NOK details, dependent records, and other personal documentation, the concerned Record Office is usually the first authority to approach.
What is the Role of an Indian Army Record Office?
Each arm, service, regiment, or corps of the Indian Army has its own Record Office. These offices maintain and manage:
During Service
- Service records
- Promotion records
- Leave records
- Posting details
- Qualification records
- Pay and allowances records
- Next of Kin (NOK) details
- Family records
After Retirement
- Pension documentation
- Pension revision cases
- SPARSH-related corrections
- Family pension claims
- Disability pension records
- Ex-servicemen grievances
- PPO-related issues
- Service verification certificates
- Dependent details updates
You may download the pdf copy of Contac Details list of all Records Office here – DOWNLOAD
When Should Soldiers or Veterans Contact Their Record Office?
You may need to contact your Record Office for:
Pension Matters
- Delay in pension payment
- PPO discrepancies
- SPARSH-related issues
- Family pension claims
- Pension revision anomalies
Personal Documentation
- Correction in name, DOB, or service particulars
- Updating spouse details
- Addition of children in records
- Family composition changes
- Address changes
Service Record Issues
- Missing service entries
- Promotion anomalies
- Service verification
- Qualification records correction
Welfare and Grievances
- Ex-servicemen grievances
- Family pensioner assistance
- Documentation required for ECHS, CSD, and dependent cards
Important Tips Before Contacting Record Office
While contacting the Record Office, keep the following details ready:
- Army Number
- Rank
- Name
- Regiment/Corps
- PPO Number (for pensioners)
- SPARSH PPO Number
- Mobile Number
- Email Address
- Brief description of grievance
Indian Army Record Offices Contact Directory
Arms, Corps & Services Record Offices
| Record Office | Pension/Grievance Helpline | Emergency Mobile | |
| Artillery (Arty) | 9404737011, 0806687245 | 9000260741 | topchi@nic.in |
| Signals | 0761-2997915 | 9622901900 | marshal@nic.in |
| AOC | 8886567240, 040-27730705 | 8977020356 | tuskar.2015@nic.in |
| AMC | 5222483324 | 7023145935 | comb.heal@nic.in |
| Armoured Corps | 8275623211, 0241-2323201 | 8527621888 | karachit.acv@nic.in |
| AAD | 9437584485 | 7892392134 | aadrgms@nic.in |
| MEG | 9380669237 | 9663146025 | gamelite.48@nic.in |
| BEG Roorkee | 8266868282, 01332-278966 | 7566680898, 8006446868 | recordsbeg-rke@nic.in |
| EME | 9052976208, 04027791123 | 8075227849 | quick.responder@nic.in |
| ASC (South) | 08025590087, 0802449440 | 8595997911 | rabbit.812@nic.in |
Infantry Regiment Record Offices
| Regiment | Pension/Grievance Contact | Emergency Mobile | |
| Assam Regiment | 9485187072 | 6909035309 | rhinorecords-meg@nic.in |
| Bihar Regiment | 06115-220194, 7783891518 | 9418035773 | kalinga@nic.in |
| Dogra Regiment | 7052531768 | 8882544882 | highlander@nic.in |
| Garhwal Rifles | 01386-262261, 01386-262777 | 8126993646 | bhulla.wali@nic.in |
| Grenadiers | 18002335846 | 8826041045 | shaktishali@nic.in |
| JAK LI | 0194-2300276, 9469882695, 9419342385, 9906500228 | 8989900787 | jakliro.sr10-apo@nic.in |
| JAK Rifles | 0761-2928639, 9479528639 | 9482477904 | zorawar.hunja@nic.in |
| Jat Regiment | 0581-2518800 | 9370386682 | fatherland.two@nic.in |
| Kumaon Regiment | 18001805325 | 9436583708 | hill.binsar@nic.in |
| Ladakh Scouts | 8082861180 | 7097707587 | ladsrec-238@gov.in |
| Madras Regiment | 0423-2202455, 9363273875, 9025798909 | 9568588390 | kingofnilgiri@nic.in |
| Mahar Regiment | 07582-220516 | 9407534227 | vickers@nic.in |
| Maratha Light Infantry | 0831-2402821, 8217821928, 8618368315, 8312423904, 8073955416, 8618574325 | 8217076200 | greatgorilla@nic.in |
| Punjab Regiment | 6202910486 | 8431080331 | drirehome@nic.in |
| Rajputana Rifles | 9354104024 | 8368835140 | veerbhogya@nic.in |
| Rajput Regiment | 7309520706 | 7066979287 | yadunath@nic.in |
| Sikh Regiment | 06553-231010, 8987552454, 89878552423 | 9650297330 | power.1@nic.in |
| Sikh Light Infantry | 6306459350 | 9513131963 | mykhalsa@nic.in |
Other Record Offices
| Record Office | Pension/Grievance Contact | Emergency Mobile | |
| Mechanised Infantry | 0241-2330304, 8600480320 | 7748900279 | sarathro@nic.in |
| Parachute Regiment (PARA) | 9738904922 | 9411158447 | skydivers-719@gov.in |
| Guards | 8888915106, 8010633973 | 7795977011 | casbike@nic.in |
| BEG Kirkee | 7030300431 | 8618142734 | puwrebr.7yabr@nic.in |
| Army Education Corps (AEC) | 7578252966 | 9765387428 | shiksha@nic.in |
| Army Postal Service (APS) | 07109-288897 | 8073336871 | tee.kamp62@nic.in |
| Army Physical Training Corps (APTC) | 7972289660 | 7002881194 | calcium@nic.in |
| Army Aviation | 0253-2411062 | 9673229146 | helplineair@nic.in |
| ASC (AT) | 7353110102 | 8762172558 | aman56007@nic.in |
| Corps of Military Police (CMP) | 9481575900 | 8208882853 | whitebelt@nic.in |
| Intelligence Corps | 8669666380, 02029998608 | 7415848013 | ranbhumi@nic.in |
| Pioneer Corps | 08025559294, 9481206915 | 9449705568 | sarvavijayee.1@gov.in |
| Defence Security Corps (DSC) | 0497-2957477, 9946585004 | 7057263068 | veteran.2014@nic.in |
| Remount & Veterinary Corps (RVC) | 0121-2990074, 8923999226 | 7974989448 | daring.1960@nic.in |
| 11 Gorkha Rifles | 8400085058 | 8827300587 | records11-gr@gov.in |
| 14 Gorkha Rifles | 9816100628, 01792294416 | 9756600854 | himmat.brave@nic.in |
| 39 Gorkha Rifles | 7706901299 | 9880062088 | kashi.39@gov.in |
| 58 Gorkha Rifles | 9405427279, 0364-2585442 | 9405427279 | khukri58@nic.in |
| Gorkha Recruiting Organisation (GRO Kunraghat) | 8004936883, 05512271247 | 9535693186 | grokghat123@gmail.com |
| Record Office Indian Embassy (ROIE) Kathmandu | 97714429567 | 9530828090 (WhatsApp Only) | roie.kathmandu@mea.gov.in |
Why Every Veteran Should Save These Numbers
Many pensioners spend months visiting various offices for issues that can often be resolved through their Record Office. Whether it is:
- SPARSH profile correction
- Family pension initiation
- Change of bank details
- ECHS documentation
- Service verification
- Correction in PPO
- Grievance regarding pension arrears
- Updating dependent details
the concerned Record Office remains the primary authority responsible for maintaining and verifying service records.
Conclusion
The Record Offices of the Indian Army serve as the backbone of personnel administration for both serving soldiers and veterans. From recruitment records to pension management and family welfare issues, these offices maintain the official service history of every soldier. Keeping the contact details of your respective Record Office readily available can significantly speed up the resolution of pension, documentation, and service-related grievances.
Recommendation: Every serving soldier, veteran, widow pensioner, and family pension beneficiary should save the contact number and email address of their respective Record Office for future reference.