Veterans & Pensioners Helpline Directory 2026: Complete Contact Numbers

For retired Indian Air Force (IAF) personnel, widows/family pensioners, and dependents, getting timely assistance for pension, family pension, ECHS, insurance claims, documentation, and welfare benefits is extremely important. To simplify access to official help, the Directorate of Air Veterans (DAV) has issued an updated Telephone Directory containing essential contact numbers for all major veteran-related services.

This guide provides a complete and organized list of important IAF veteran helpline numbers, including contacts for DAV Query Cell, AFGIS, AFBA, Jt CDA (AF), PCDA (P), ECHS, and SPARSH support.

Why These Contact Numbers Are Important

Ex-servicemen and their families often need assistance for:

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  • Pension revision and SPARSH-related issues
  • Family pension claims after death of a veteran
  • Disability pension and appeal matters
  • Retired identity card issues
  • ECHS card and medical benefits
  • AFGIS insurance settlement and loan recovery
  • AFBA family assistance claims
  • Re-employment and resettlement support
  • Provident Fund and gratuity matters

Having the correct official contact numbers can save significant time and help resolve urgent issues quickly.

Directorate of Air Veterans (DAV) – Main Contact Directory

CategoryDetails / Contact Number
Air Cmde AV Section011-25683190
Director (Airmen/NCs(E))011-25696359
WAC Exchange011-25687194
DAV Toll Free1800-11-5800
Websitewww.iafpensioners.gov.in
Email (Officers)dav.officers@gov.in
Email (Airmen)dav.airmen@gov.in
Email (NCs(E))dirav.nce@gov.in

DAV Query Cell Contact Numbers

SectionContact Numbers
Officers Helpline011-25683191 / 011-25683170 / 011-25683627
Officers Mobile7428926801
Airmen & NCs(E) Direct011-25687415
Airmen via WAC Exchange011-25687194 (Extn: 7336 / 7355)
Airmen Mobile7428926802
Sl.NoOfficeName of CPIO(s)E-mail IDTelephoneFAXAppellate AuthorityE-mail IDTelephone NoFAX No
1CGDA, Delhi Cantt. (Pension wing)Shri Saurabh, IDAS, Sr.Dy.CGDAsaurabh[dot]dad[at]gov[dot]in011-25665634011-25674806Smt. Molly Sengupta, IDAS, Jt. CGDAmollysengupta[dot]dad[at]gov[dot]in011-25674773011-25674806
2Central Agniveer Pay Accounts Office (CAPAO) Delhi CanttShri Susheel Kumar Koul, IDAS, ACGDAsusheelkumarkoul[dot]dad[at]hub[dot]nic[dot]inShri Kanwar Sameer Lather, IDAS, CDAks[dot]lather[at]nic[dot]in011-256656120532-2621549
3Office of the PCDA (Pensions), Draupadi Ghat, PrayagrajShri Akhlesh Garg, IDAS, DCDAakhleshidasgarg[dot]dad[at]hub[dot]nic[dot]in011-256656200172-2742552

AFGIS (Air Force Group Insurance Society)

PurposeContact Details
IAFSD / Subscription7835063040
Claims7835063035
Air Veterans Insurance / Loan Recovery7835063034
Loans7835063031
Reception011-25683995 / 011-25691182
Emailafgis@iaf.nic.in

IAFBA (Indian Air Force Benevolent Association)

PurposeContact Details
Family Assistance Scheme9711022711
Loans011-25692791
Reception011-25692779 / 011-25699704
Fax011-25698069
Emailiafba@yahoo.com

Jt CDA (AF), New Delhi

SectionContact Details
Emaildcdaaf-delhi.cgda@nic.in
Officers011-25693324
Airmen & NCs(E)011-25695012 / 011-25695907
Fax011-25688155

PCDA (P), Prayagraj

PurposeContact Details
Telephone0532-2421877 / 2421879 / 2421880
Fax0532-2521869 / 2423549 / 2420281
Emailcda-albd@nic.in

ECHS Central Organisation

ServiceContact Details
Official Websitewww.echs.gov.in
Toll Free Helpline1800-114-115
WhatsApp 17703818578
WhatsApp 27701976194
WhatsApp 38448086480
WhatsApp 48448086481
WhatsApp 58448086482

SPARSH Pension Helpline

ServiceContact Number
SPARSH Toll Free Support1800-180-5325

DAV Office Extensions (Via WAC Exchange: 011-25687194)

Officers Wing

Office / PurposeExtension / Direct Number
ACAS (Accounts & AV)2112-5112 / Direct: 011-26197491
Air Cmde AV2329-7700
Director2329-7704
Service Pension Staff2329-7716
Retired Officers Identity Card2329-7725
Family Pension Staff2329-7759
Disability Pension2329-7723
Placement Cell (Re-employment under DGR)2329-7751 / Direct: 011-25690233
OIC Audit & Accounts2329-7765
Audit & Accounts (LE, Pay, Gratuity, SSC)2329-7738

Airmen & NCs(E) Wing

Office / PurposeExtension Number
Director2329-7755
OIC Service Pension & Pre-062329-7760
Service Pension & SPARSH Staff2329-7758
IMB / RMB / RAMB / MBO2311-5778
Pre-06 Staff2329-7774
e-PPO Staff2311-5817
Family Pension / Disability / Welfare OIC2329-7763
Family Pension Staff2329-7762
Welfare Staff (POR / Service Particular / Diploma Certificate)2329-7757
Disability Pension & Appeal2329-7775
ECHS / Resettlement / NOC / Former Service Certificate2329-7742
OIC Audit & Accounts2330-7766
Audit & Accounts (Pay & Allowance)2330-7771
AFCAO Provident Fund Cell2330-7353

Published By

Directorate of Air Veterans (DAV)
Subroto Park, New Delhi – 110010

📧 vayusamvedna@gmail.com
🌐 www.iafpensioners.gov.in

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Final Advice for Veterans and Families

Before calling, keep these ready:

Service Number
PPO Number / SPARSH ID
Aadhaar-linked mobile number
Previous correspondence/reference number

This categorized helpline directory should help Indian Air Force veterans and their families quickly connect with the correct department for pension, welfare, medical, and documentation support.

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