How To Register And Login To The CSD AFD Portal In 2025: A Complete Step-by-Step Guide

Learn how to register and login to the CSD AFD portal in 2025 with this detailed guide. Perfect for Ex-Servicemen and Armed Forces personnel. Step-by-step instructions included.

How to Register and Login to the CSD AFD Portal in 2025 – Complete Guide for Armed Forces Personnel

The CSD AFD portal is a revolutionary initiative by the Canteen Stores Department (CSD), developed to simplify the process of purchasing Against Firm Demand (AFD) items—such as cars, motorcycles, and electronic appliances—for members of the Indian Armed Forces and their dependents.

With the growing need for a digital-first approach, the AFD CSD online portal is a game-changer. It eliminates the need to visit physical offices and streamlines the entire purchase journey—from registration to final product delivery.

In this article, we walk you through a complete registration and login guide for the CSD AFD portal in 2025. What is the CSD AFD Portal?

The AFD CSD portal (https://afd.csdindia.gov.in) is an official government platform where eligible beneficiaries can:

Register themselves online
Browse available AFD items
Submit purchase requests
Download sanction letters
Track their application status

Whether you are a serving member, ex-serviceman, or a dependent, this portal gives you easy access to discounted products without the hassle of physical paperwork.

Step-by-Step Guide to Register on the AFD CSD Portal

✅ Step 1: Visit the Official Portal

Go to the official website: https://afd.csdindia.gov.in. Click on the “SHOP NOW” button.

✅ Step 2: New User Registration

Click on “Not a member yet? Register Now” to open the registration form.

✅ Step 3: Keep These Documents Ready

Before filling out the form, ensure you have the following:

CSD Grocery/Canteen Card
PAN Card
Mobile number (for OTP)
PPO or Discharge Book
ID Proof (Ex-Serviceman or Dependent)

✅ Step 4: Fill the Registration Form

The registration form requires detailed inputs, including:

Personal Details: Name (as per card), DOB, contact info
Service Details: Date of joining, retirement, PPO number, organization
Canteen Details: Grocery Card number, Chip number, Pay Level
Account Info: Username, password, email, and mobile number

After entering all details correctly:

Upload scanned documents
Click “Send OTP” and verify using the received OTP
Submit the form

Once submitted, your request will be reviewed by the admin. This process may take 3–5 working days.

⚠️ Note: If your details already exist (duplicate PAN/username), an error will show. Contact the help desk in such cases.

🔑 How to Login After Approval

Once your registration is approved:

Visit https://afd.csdindia.gov.in
Enter your username and password (received via email)
Verify with OTP sent to your registered mobile
Access your dashboard and begin shopping

You can now:

Browse available AFD items
Submit a purchase application
Track your order
Download sanction letters

🔄 Forgot Password? Here’s How to Reset It

If you ever forget your login password:

Go to the login page
Click on “Lost your password?”
Enter your registered email
Follow the reset link sent to your email
Create a new password and log in

📞 Registration Support Contacts

Facing issues during registration? You can reach out via:

Helpline Number: 0120-4699923
WhatsApp (Smart Chip Pvt Ltd): 9582250281

These contacts are solely for registration-related help. For purchase-related queries, use the portal’s Help Desk section.

💡 Tips for Smooth Registration

Ensure accuracy in card number, chip number, and PPO details.
Avoid using special characters in usernames.
Double-check uploaded documents for legibility.
Use an email ID and mobile number that are active and accessible.
Be patient during the verification window (3–5 working days).

🚗 Why Use the CSD AFD Portal?

💸 Cost Saving: Access to high-value goods at subsidized prices.
⏱️ Time-Saving: No need for physical verification or paperwork.
📄 Transparency: Real-time updates on application and order status.
📱 Ease of Use: Available 24×7 from anywhere in India.

✅ Conclusion

The CSD AFD Portal brings digital convenience to India’s Armed Forces community. With an intuitive user interface and a secure process, it empowers beneficiaries to manage their AFD purchases easily and transparently.

Whether you’re planning to buy a car, bike, or appliance, registering on the portal is your first step toward unlocking exclusive CSD benefits. Register today and enjoy the perks of your service from the comfort of your home!