In this way SPARSH is solving Pension related Problems 

Your pension is now migrated to SPARSH.  There may be some issues /problems in your pension payment. It may be related to payment of less amount in pension or non receipt of disability element or non receipt of DR or any kind of problems.

Whatever is your problem, there is a solution in SPARSH.  Just have a look towards the common problems and solutions provided by the SPARSH. (Information source – official website of SPARSH).

 I am receiving lesser payment than the sanctioned amounts in my PPO. How do I report such incorrect payments in SPARSH?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements of Pension

My PPO doesn’t have some elements I’m entitled for, and I am not being paid the same. How do I report such incorrect payments in SPARSH?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements Not Sanctioned in Pension

My tax has been deducted wrongly. How do I report such incorrect deductions in SPARSH?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Deduction

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My amount for recovery is being displayed incorrectly in my PPO. How do I report such incorrect deductions in SPARSH?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Deduction

I have registered a Grievance in SPARSH. How can I track it?

You can raise & track grievances in SPARSH.
For unregistered users (without login credentials), For registered users (with valid login credentials)

How can I claim Constant Attendant Allowance?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements Not Sanctioned in Pension

How to intimate about overpayments to the disbursing agency?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements of Pension

What should I do if I am not getting dearness relief?

You can raise a payment related grievance for the same by logging into your SPARSH account.

Log in to your SPARSH account, and go to: Grievances > Payment Related > Elements of Pension

Can I raise a grievance against a service request?

Yes. You can raise a grievance against a completed Service Request by providing details of the service request for reference (Request ID, Request Date etc.)

Whom and how to approach if I am not getting correct pension?

You can raise a payment related grievance for the same using any of the following modes:
1. Log into your SPARSH account
2. Call the SPARSH Helpline
3. Visit the nearest Service Center

The above information is available in SPARSH portal. to know more about the SPARSH kindly visit official website of SPARSH.

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